Contact Us

We HIGHLY recommend you
use Signal to contact us.

We prefer Signal and you should use it too.
Install it on any cell phone, PC or Mac https://signal.org/

Then use our Signal Phone Number to call or text us
513-900-1BTC (513-900-1282)

By regular phone: 844-Bank-BTC (844-226-5282)
Phone lines are open from 8am-7pm Eastern Standard Time.
If you do not reach us please leave a message.

We do not do allow VOIP, internet or burner app phone numbers. This is for fraud prevention and we apologize for any inconvenience. If you contact us using a fraudulent phone number you will be blocked from our system.

If you prefer not to share a valid phone number you are welcome to use our cash by mail service.